Our ISP has upgraded our account to ADSL. BT have (allegedly) upgraded our phone line to ADSL. We have bought and installed an ADSL modem (which looks like a ray!). But we do not have ADSL connectivity, damnit.
wuzzie is blaming BT - he thinks that the line quality is not good enough for the connection to succeed. And in the meantime I have lost two days' of email.